Privacy Policy
Overview
We collect minimal data necessary to deliver services: contact information from forms and basic analytics. We do not sell personal data.
Data We Collect
- Form data (name, email, phone, message content).
- LocalStorage for user convenience (favorites and cart data; stored locally on your device).
- Technical logs for security and performance.
Your Rights
You may request access, correction, or deletion of your personal information. Contact: [email protected]
Cookies
We use essential cookies and a consent banner. You can withdraw consent anytime by clearing browser data.
Legal Basis (Canada & general)
- PIPEDA-compliant handling for Canadian users: appropriate purpose, limited collection, and user consent where required.
- Legitimate interests for service delivery and security, balanced against user rights.
- Contractual necessity when you engage our services.
Retention
- Form submissions: retained up to 24 months unless regulatory or dispute requirements dictate otherwise.
- Technical logs: typically under 12 months, shorter where feasible.
- LocalStorage: resides on your device until you clear it.
International Transfers
Data may be processed outside your province or country. We use providers that implement appropriate safeguards and confidentiality commitments.
Security
- Encryption in transit (HTTPS) and access controls.
- Principle of least privilege and periodic access reviews.
- Incident response procedures and vendor due diligence.
Children
Our services are not intended for children under 13. If you believe a child provided personal information, contact us to remove it.
Third-Party Processors
- Hosting and CDN for service reliability.
- Transactional email for communicating responses to your requests.
- Analytics configured for privacy (IP truncation or aggregation where applicable).
Changes to This Policy
We may update this policy to reflect operational, legal, or regulatory changes. Material updates will be indicated on this page.
Last updated: 2026-02-04